Zepto Cafe Live on AI ModelsZepto Cafe Live on AI Models

AI models power Zepto Café’s ordering flow, enabling conversational and intent-based food selection

Zapto Cafe Live on AI Models: Zepto Café is revolutionising the online food ordering process with AI models. Clients can now interact with the system in their native language to complete a purchase. 

How Does Zepto Café Use AI for Ordering?

1. Conversational​‍​‌‍​‍‌​‍​‌‍​‍‌ Ordering Made Easy

Users may input or say commands such as “Order a chocolate cake and cappuccino,” and the AI will understand, select, and place the order on your behalf via browser ​‍​‌‍​‍‌​‍​‌‍​‍‌automation.

2. Intent-Based Understanding

Those​‍​‌‍​‍‌​‍​‌‍​‍‌ AI models are not only able to pinpoint keywords but also to grasp the user’s intention. The whole process is set up in a way that the result will be correct at the last mile of the delivery no matter if the user makes a bulk order, changes a dish, or sets a time for ​‍​‌‍​‍‌​‍​‌‍​‍‌delivery.

3. Faster and More Efficient Orders

Traditional​‍​‌‍​‍‌​‍​‌‍​‍‌ ordering relies on multiple menus, and as a result, they are quite time-consuming. Zepto Café takes a different route by employing AI to fasten the ordering process have the overall user satisfaction ​‍​‌‍​‍‌​‍​‌‍​‍‌increased.

Why AI-Powered Ordering Matters?

  • Enhancing​‍​‌‍​‍‌​‍​‌‍​‍‌ User Experience

The​‍​‌‍​‍‌​‍​‌‍​‍‌ technology functions as if you were sending your order by text, and the AI takes care of everything automatically without you having to look through the menus or select the items ​‍​‌‍​‍‌​‍​‌‍​‍‌manually.

  • Future Potential

At​‍​‌‍​‍‌​‍​‌‍​‍‌ the moment, the AI ordering system is functioning through backend tools. However, it might eventually be merged with the main Zepto app to enable a complete conversational AI ordering ​‍​‌‍​‍‌​‍​‌‍​‍‌experience.

Challenges to Consider

1. Accessibility: 

Currently, only users with a specific configuration can use this feature.

2. Accuracy: 

The AI should interpret the user’s request accurately to prevent incorrect orders.

3. Integration: 

To extend this solution to all users, it is necessary to ensure seamless integration with existing systems.

FAQ(Frequently Asked Questions)

1.​‍​‌‍​‍‌​‍​‌‍​‍‌ Could I possibly access this AI functionality via the standard Zepto app?

The answer is no; this particular functionality can only be accessed through a specially configured AI backend tool and browser automation.

2. In what way does the AI interpret the user’s commands?

The mechanism uses large language models that can understand human language, grasp context, and perform the required tasks independently.

3. What would be the most essential advantages of AI-supported ordering?

One of the main advantages is significant time savings, error minimization, and the ability for users to place orders conversationally without navigating ​‍​‌‍​‍‌​‍​‌‍​‍‌menus.

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