Infosys has unveiled a new AI-First model for GCCs, marking a major shift in how global capability centres are set up and scaled. With companies worldwide accelerating digital transformation, this model aims to make GCCs faster to launch, more cost-efficient, and deeply innovation-driven – solidifying India’s position in AI innovation in India and global tech strategy.
What This AI-First GCC Model Offers
The newly launched Infosys framework provides an end-to-end solution that supports every stage of building GCCs, from initial setup to advanced operations. As reported by The Times of India, the AI-first approach enables:
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Rapid deployment of GCCs using AI-driven templates
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Automation-led process optimisation
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Stronger governance and risk management
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AI-based productivity tools for teams
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Scalable innovation systems for long-term growth
This aligns with emerging Artificial Intelligence trends 2025, where enterprises shift from experimental AI to fully operational AI-powered business structures.
Why It Matters
Global capability centres already contribute significantly to India’s tech landscape – with over 1,600 GCCs employing more than 1.7 million professionals. Infosys’ AI-first model aims to accelerate this momentum further by turning GCCs into strategic innovation hubs rather than just support units.
TOI also reports that the framework integrates cloud, cybersecurity, data engineering, and advanced AI tools to help enterprises innovate faster while reducing setup complexities.
The Bigger Picture
As organisations worldwide adopt AI-driven structures, India’s leadership in the GCC ecosystem becomes even stronger. Share this update with anyone exploring the future of Artificial Intelligence and enterprise transformation.
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